Privacy Policy – itstomix.com

Last updated: 14 Dec 2025

Controller / Site operator: Tom Katz (artist name: ToMix) (“ToMix”, “we”, “us”)

Website: itstomix.com (including /mixmastering and /submit)

Contact: info@tomixmusic.com

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request mixing/mastering services, or subscribe to updates.

1) Scope

This policy applies to itstomix.com and the pages and forms we operate on it (including embedded forms). It does not cover third‑party websites or services we link to (e.g., SoundCloud, Dropbox, PayPal, Wise, YouTube, Instagram). Those services have their own policies.

2) Information we collect

A. Information you provide

⦁ Service requests / inquiries: name, email, message, genre, deadlines, budgets, and any other details you submit.

⦁ Audio materials (optional): links to your audio (e.g., Dropbox / SoundCloud) and/or files you upload (if enabled).

⦁ Feedback & revisions: notes you send during the project (email/WhatsApp).

⦁ Newsletter / updates: email address and preferences (if you subscribe).

B. Information collected automatically

When you browse the site, we (and our service providers) may collect:

⦁ device and browser info, approximate location, language, pages visited, timestamps, referring page

⦁ IP address and security logs

⦁ cookie identifiers and event data (e.g., page views and form completions), depending on your cookie choices

C. Payment information

We do not process card details directly on our site. If you pay via PayPal, Wise, or bank transfer, the payment is processed by those providers. We may receive limited transaction details (e.g., payment status, amount, payer name/email) for accounting and to perform the service.

3) How we use information

We use personal information to:

⦁ provide and operate the website

⦁ respond to messages and service requests

⦁ deliver mixing/mastering services (including file delivery and revision handling)

⦁ send transactional communications (project updates, invoices, delivery links)

⦁ send marketing emails only if you opt in (you can unsubscribe any time)

⦁ measure performance, prevent fraud/abuse, and secure the site

⦁ run advertising/retargeting where enabled (see Cookies below)

4) Cookies, pixels, and similar tracking

We may use cookies and similar technologies (including pixels) for:

⦁ Strictly necessary functions (security, basic site functionality)

⦁ Analytics (understanding how the site is used)

⦁ Advertising / retargeting (e.g., Meta Pixel) to measure ad performance and show relevant ads

Where required, we will ask for consent before using non‑essential cookies/pixels. You can change your preferences at any time via the cookie settings link/banner (if enabled).

5) Sharing and disclosures

We do not sell personal information in the traditional sense. We may share information with:

⦁ Website hosting & infrastructure (e.g., hosting, CDN, security tooling)

⦁ Form provider (for the embedded request form)

⦁ Email / messaging providers (to communicate with you)

⦁ File delivery / storage tooling (to send you deliverables)

⦁ Analytics & advertising partners (e.g., Meta) where enabled by your choices or applicable law

⦁ Payment providers (PayPal/Wise) to complete transactions

⦁ Legal / compliance if required by law, or to protect rights/safety

6) International transfers

We are based in Israel. Some vendors may process data in the United States or other countries. Where legally required (e.g., for EEA/UK visitors), we use appropriate safeguards (such as contractual protections) for cross‑border transfers.

7) Retention

We keep data only as long as needed:

⦁ Service inquiry data: typically up to 12 months after last contact

⦁ Project communications: typically up to 24 months (so we can support revisions/credits/questions)

⦁ Final delivery backups: up to 30 days after final delivery (see Service Terms)

⦁ Accounting records: as required by law and tax rules

8) Your choices and rights

Cookie choices

You can manage cookies via the cookie banner/settings (if enabled) and also via your browser settings.

Email choices

You can unsubscribe from marketing emails using the link in the email or by contacting us.

Access / deletion / correction

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection. To exercise rights, email info@tomixmusic.com.

9) US state privacy notices (California and others)

Some US state privacy laws (e.g., California) provide additional rights.

“Sale” / “Sharing” / Targeted advertising

⦁ We do not sell personal information for money.

⦁ If you allow advertising cookies/pixels, certain data (like online identifiers and browsing events) may be shared with advertising partners for cross‑context behavioral advertising / retargeting.

How to opt out: use cookie settings (if available) and/or the “Do Not Sell or Share / Targeted Advertising Opt‑Out” page if you publish one. If you use a browser signal such as Global Privacy Control (GPC), we will honor it where required and where we can technically detect it.

Verification

For privacy requests, we may need to verify your identity (for example, by confirming control of the email address you used).

10) Children

The website is not intended for children under 16, and we do not knowingly collect personal information from children.

11) Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

12) Changes

We may update this policy. The “Last updated” date shows the latest revision.

13) Contact

Questions or requests: info@tomixmusic.com